FEMA in chaos from start of crisis, memos say

Wanted: ‘The best information’
In an interview Monday, Brown said the memos “in general, will show that this was a disaster of catastrophic proportions where communications were difficult at best, and communications were nonexistent at other times.”

“It shows at a minimum, for a disaster like that, you don’t always have the best information,” said Brown, who announced his resignation under fire Sept. 12 and left the agency last week.

In his Aug. 27 e-mail to Fugate, Brown appeared to recognize the disaster’s potential, noting: “Look at this scenario compared to the ... planning we did for New Orleans, and well, you get the picture.” He was referring to a 2004 FEMA exercise known as Hurricane Pam, a fictional Category 3 storm that planners said would have devastated New Orleans. Katrina was a Category 4 storm.

As Katrina approached, FEMA officials bristled at pressure from the White House to activate a group of strategy advisers as outlined in the National Response Plan that was issued by Homeland Security in January.

“This is the job of long-term recovery ... in the NRP and FEMA is the lead,” wrote FEMA deputy chief of staff Brooks Altshuler in an Aug. 28 e-mail to Rhode, which was forwarded to Brown.

“Let them play their raindeer [sic] games as they are not turning around and tasking us with their stupid questions,” Altshuler wrote. “None of them have a clue about emergency management or economic impacts for that matter.”

Brown said Monday that FEMA officials were concerned the strategy advisers — otherwise known as the interagency incident management group — would be another layer of bureaucracy to cut through.

“We didn’t want to deal with it at that point,” Brown said.

“The last thing I needed was people tracking down minutiae — ‘Was X at Y?’ — when we were dealing with much larger issues,” he said.

At one point, however, Brown dispatched Carwile to help an employee for an Oklahoma-based food service company find the employee’s elderly mother. Brown is from Oklahoma. At another, Brown worked on a staffing organization chart.

Concerned over media portrayal
The e-mails also show how Brown and his top deputies worried about the media’s portrayal of the federal response.

“I know that the media will be out in full force, on the ground, in boats, and in the air, but so will we,” Lowder wrote Brown shortly before midnight on Aug. 29.

Two days later, Rhode gave his boss a boost after a news conference with reporters.

“You did a hell of a job on the press conf (sic) this evening!” Rhode wrote in the Sept. 1 e-mail to Brown.

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