Skip navigation
  Customer Satisfaction

The American Customer Satisfaction Index is a quarterly survey by the University of Michigan that measures customer satisfaction with various products. The survey released Tuesday questioned 8,096 vehicle owners between April 1 and June 30. The average score was 80 out of 100 points.

Company-brandScore
Toyota Motor Corp.87
Honda Motor Co.86
BMW 86
General Motors Corp.-Cadillac 86
GM-Buick84
Hyundai Motor Co. 84
Ford Motor Co.-Lincoln/Mercury83
GM-Saturn 81
GM-GMC81
Ford-Volvo 81
DaimlerChrysler AG-Mercedes Benz80
DaimlerChrysler-Chrysler80
GM-Pontiac80
Mazda Motor Corp. 80
AVERAGE-ALL AUTOMAKERS 80
Nissan Motor Co. 78
Volkswagen AG78
GM-Chevrolet78
DaimlerChrysler-Dodge 78
Ford-Ford brand 75
Source: American Consumer Satisfaction Index, University of Michigan.

BACK TO MAIN STORY
Auto incentives a short-term fix

advertisement | your ad here

  MORE FROM AUTOS  
  
Autos Section Front
 
Add Autos headlines to your news reader:
 

Sponsored links

Scottrade: Trade Stocks
Open an Account Online Today! $7 Trades & Powerful Trading Tools.
www.scottrade.com

Resource guide