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Video: Meet the good ‘sole’ behind TOMS Shoes

  1. Transcript of: Meet the good ‘sole’ behind TOMS Shoes

    MATT LAUER, co-host: And this morning on TODAY'S GOOD NEWS , a successful and stylish shoe company on a mission to give something back. TODAY contributing correspondent Jenna Bush Hager is here with details. I like your story , Jenna . Good morning.

    JENNA BUSH HAGER reporting: Good morning. I bet you've seen these around town; maybe you haven't. But they are the most popular selling brand at stores like Nordstrom 's, and when you hear the story behind the company and its founder, Blake Mycoskie , you'll understand why buying a pair is good for your soul . The faces of these children tell a story of hope and promise, thanks to the simple gift of new shoes . For many, the first and only pair they call their own. But four years ago, Blake Mycoskie saw a different story in these faces while vacationing in Argentina .

    Mr. BLAKE MYCOSKIE: They weren't allowed to go to school because they didn't have the proper footwear which was part of the uniform. You know, I grew up in Texas . Never had to worry about shoes or food or clothing or any of the bare necessities . I wanted to do something to help.

    HAGER: He's had a brain for business since he was a kid.

    Ms. PAM MYCOSKIE (Blake's Mother): He would sit on the golf course , and as the golfers came by he would sell cookies and Kool-Aid .

    Mr. MIKE MYCOSKIE (Blake's Father): He started this college laundry and delivery pickup business. There were a million ideas .

    HAGER: Now, all grown up, Blake wanted to make a difference. He sold his other companies and with a small personal investment, starting TOMS Shoes .

    The idea: If we sell a pair of shoes today, we can give away a pair tomorrow. And I was going to call them Tomorrow Shoes , but I couldn't fit it there. So I shortened it to TOMS .

    Mr. B. MYCOSKIE: Not a charity, but a for- profit company based on what he calls one-for-one.

    HAGER: Where every time we sell a pair, we'd give a pair to a child in need. I wanted our customers to feel that they made an impact when they bought that $45 pair of shoes . I wanted them to know that there was a kid in Ethiopia or Argentina or New Orleans that was getting maybe their first pair of shoes .

    Mr. B. MYCOSKIE: His one-bedroom Venice , California , apartment became home base . Let's go back to that day.

    HAGER: It was just me and three interns in the beginning. And, you know, and we didn't know anything about shoes . We didn't know anything about retail. Like for the first year, or two years, I mean, it was a grind. Like I mean I had to beg people to buy shoes .

    Mr. B. MYCOSKIE: Blake refused to give up. Less than a year later, he returned to Argentina with the interns, his family and college buddies to make good on his promise to help.

    HAGER: We had no idea what we were going to do except we were going to give away 10,000 pairs of shoes . And it was awesome because we hand-placed those shoes on those kids' feet. It's what the shoe drop is all about. It really was then at that moment, that I knew that TOMS wasn't just an idea, that it really could help a lot more than 10,000 kids.

    Mr. B. MYCOSKIE: Since that first shoe drop, TOMS has distributed more than 600,000 pairs of shoes in 28 countries, proving that Blake 's initial and only investment made for a viable and charitable business model .

    HAGER: I mean, I could have taken that money and I could have bought 40,000 pairs of shoes . Now that would have helped a lot of kids. But then all my resources would have been depleted. But instead I took that same amount of money , not a penny more, that's been invested into TOMS , and now we've given almost 15 times what I would have done, you know, had I just given it all away in the beginning. And so to me, that's what sustainability is all about.

    Mr. B. MYCOSKIE: Would you say that you're more of an entrepreneur or a social activist ?

    HAGER: You know, it used to be that you were very -- it was very mutually exclusive between like going in the Peace Corps and being in corporate America . Like it was one or the other. You didn't -- you couldn't really do both. But with TOMS , I feel like we've combined the two.

    Mr. B. MYCOSKIE: Yeah. So what is a typical day like here in the office?

    HAGER: Typical day. Man, there's no typical day.

    Mr. B. MYCOSKIE: His tiny TOMS team has grown to almost 100 employees.

    HAGER: It's amazing to see the strong work ethic that everyone has.

    Unidentified Woman #1: It keeps an old guy young, it keeps you on your toes all the time.

    Mr. JEFF WATTS (CFO, TOMS Shoes): And young people are a big part of TOMS foundation with clubs on campuses nationwide.

    HAGER: It's great to see how you can incorporate business into helping others.

    Unidentified Woman #2: It's something like you feel connected to, so it's not just some -- it doesn't feel distant.

    Unidentified Man: These days, Blake lives on a sailboat with few personal belongings and dreams of a community inspired by TOMS Shoes .

    HAGER: This next generation of young people , we're going to change the world . We need them to. We need, you know, young people who really care about these things to get excited and to come up with the next business models and to be conscious consumers, and I feel like we're really on a mission here.

    Mr. B. MYCOSKIE: And today is actually TOMS Annual One Day Without Shoes where thousands of people across the country have pledged to go barefoot to better understand what it'd feel like to without shoes , something we obviously take so for granted.

    HAGER: No, absolutely.

    LAUER: Granted. Absolutely.

    MEREDITH VIEIRA, co-host: What a great...

    LAUER: You're all wearing your shoes . Take your shoe -- take them off.

    NATALIE MORALES, anchor: No. We were going...

    LAUER: Oh, yeah, we should go without shoes .

    HAGER: ...we should put on the shoes that you brought us.

    LAUER: Yeah.

    AL ROKER reporting: Oh, wait a second. You didn't bring us any shoes ?

    LAUER: Wait, does anybody have those back there?

    HAGER: Yeah.

    LAUER: By the way, while we were watching the piece, both Natalie and Jenna both mentioned how cute Blake is.

    ROKER: OK, are you...

    HAGER: Oh, OK. Yes, yes.

    MORALES: Oh great. Thanks. Sorry. Not as cute as our husbands.

    HAGER: ...saying he has such a good heart.

    MORALES: Yeah.

    HAGER: Yeah.

    ROKER: Well, he does have a good heart. And as you pointed out, he's also a very smart guy , he's a very good entrepreneur.

    VIEIRA: Yes.

    ROKER: So he's making money but giving back.

    VIEIRA: And what he wants is other people to use his business model to do different things to help others. So it's amazing.

    HAGER: Yeah, but 600,000 pair...

    LAUER: I know.

    HAGER: ...he's given away. That's really -- that's an incredible...

    LAUER: Yeah. Huge commitment.

    MORALES: And he told this story about one mother who walked up and said, `You know, my kids haven't been able to go to school . They'll have to switch off days to split shoes .'

    HAGER:

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