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From nursing home employee to owner

SBA loan, support from former boss let Robert Adams purchase business

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  Home A-Loan
Nov. 8: Some entrepreneurs have found that landing an SBA loan isn't easy, especially not in these economic times. One Salt Lake City business owner beat those odds though. He landed a loan and his dream of being his own boss became a reality.

MSNBC

Video: Small business
This Sunday on Your Business
November 22: Next time, a couple down to their final $18,000 decides to risk it all. Find out why their business is now booming.

By Frank Silverstein
msnbc.com
updated 8:10 a.m. ET Nov. 9, 2009

It's 8 o'clock in the morning, and the sun is just lighting up the sky over Utah's Wasatch Mountains. It's also lighting up the parking lot at the sprawling Sam's Club in Salt Lake City.

Look closely and you'll see a highly improbable sight. It's something that would have been impossible to imagine happening just five months ago. Robert Adams, and a few staff members who work for him, are piling out of their well-worn van and heading across the lot toward the entrance. This is a new routine for Adams, who is a registered nurse by training and also the new owner of Midtown Manor, a long-term care facility where, up until a few months ago, he was working as an employee. This morning, he is here to buy the groceries he needs to feed his 80-person nursing home.

"Your total is $3,357.38" the clerk announces, and Adams whips out his checkbook, happy to pay the bill considering how many thousands of dollars he's saving over cost of using a commercial food supply company. This is "small-business thinking" at its best.

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When Adams completes his shopping expedition and sits down to reflect on his newly acquired business, he confides: "My life changed overnight."

His wife, Teresa, echoes the sentiment: "It's kind of unbelievable," she says. "I have to remind myself all the time."

Last June, Adams was a staff member at Midtown Manor, working as the supervising nurse, keeping his eyes keenly focused on the medical well-being of the residents. His wife, Teresa, was working at a local hospital as a full-time nurse's aide. And with four young children at home, they had their hands full.

Now the husband-and-wife team own Midtown Manor.

"When I started in the long-term care profession, I thought, 'It would be nice someday to own a nursing home,' " Robert explains. "I figured maybe 10 years, 15 years down the road, it might be a possibility. If anyone would have told me it would have been this year, I would never have believed them."

Buying a business
After graduating from nursing school 11 years ago, Robert worked at various hospitals until he landed a job at Midtown two years ago.

"I immediately fell in love with this particular building," Robert says, "because of the philosophy of the owner at the time — John Pappadakis. I loved the atmosphere and how much, you know, kindness and caring there was. I thought, 'You know, I could stay here for a long time. I really enjoy working here.' "

Pappadakis, the former owner, still comes in every day. And it's easy for an outsider to see what Robert is talking about when Pappadakis sits in with a group of the residents who are playing poker.

He chides one of the players by bellowing out: "OK, another 25 bucks to you Floyd. You're not afraid of a little lady there, are ya? OK, come on, put yer money in there." Each resident has a story, and Pappadakis is the kind of owner who made it his business to know that story, caring about each individual he serves.

Pappadakis' voice rises with pride when he talks about Robert Adams. "I hired him as my director of nursing. First he was my R.M. He was so good that when I had a need for director of nursing, I hired him as my director of nursing."

But Pappadakis, who had owned the nursing home for more than 20 years, says that Robert wasn't exactly his ideal buyer. "Rob would never have gotten a nursing home with the experience he had, with no business training and no financing, no nothin'," Pappadakis says. "Rob would be the first to tell you he had no chance to buy it from me."

Robert's lack of business training and modest finances would have been deal-breakers, even in the best of times. However, this wasn't just any nursing home, and Pappadakis had a soft-spot for Robert. The problem for both of them was the asking price: $3.5 million.

Robert talked to Pappadakis and said, "I would like the opportunity to see what I can do to buy your nursing home. Will you give me a few months to look into it?" But when Pappadakis agreed to let him try, Adams had no idea where to turn.


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