Like many relationships, iPhone love can sour
Gadget can do no wrong at first — but then the faults appear and annoy
![]() Duane Hoffmann / msnbc.com |
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When I first got my iPhone 3G in that trendy Apple store in New York City's West Village, I was as entranced as anyone.
It was as if I'd wandered into an exclusive Meatpacking District bar and successfully picked up an attractive model. And not the congenitally insecure type with crushing daddy issues, but the hip, sly, beautiful sort who knows cool places to go and incites envy among my associates.
As with any infatuation, I irked my friends by carrying on at length about my new love. "It comes with YouTube and Google Maps! Isn't that awesome? Sigh. Oh, look at that screen! And those curves!"
My PDAs with my new PDA were just as disconcerting as the canoodling of any new couple: "Um, did you ask what the capital of Mongolia was? Let me just check the Googlepedias and ... Ulan Bator. Wanna look at keyboard cat on YouTube again? Awesome."
Put the damn thing away, said my friends. They didn't get it. They didn't get us.
Then came the inevitable bumps as the honeymoon drew to an end.
Me: "Whadya mean you won't copy and paste? Everyone copies and pastes these days!"
iPhone: "Yeah, well you never asked, and what are you going to do anyway, break your contract? I'll copy and paste when I'm good and ready."
We got copying and pasting worked out, but only when Apple saw fit to add it as a software feature that coincided with the third — yeah, that's right, third — release of the iPhone.
I'd gotten the Russian mail-order bride of the gadget world: Hot, sexy, totally intractable. Oh, you can dress it up in a lot of apps, particularly if you toss some cash about. But even there the rules are set by Apple, and two-way communication isn't the company's strong suit.
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It rapidly became clear the bloom was off the rose. I may or may not have experimented by bringing jailbreaking (loading unauthorized software) into the mix to see if third-party developers could help satisfy my needs.
And I may or may not have had the sort of success you'd expect if you carry this tortured metaphor to its logical conclusion. Jailbreaking's great if you're a bigger geek than I, but it can complicate your life and phone.
I started talking bad about the phone to my friends. Little things stacked up, like the phone's insistence on always downloading mobile versions of Web pages instead of the regular ones I'd bought all that extra pretty screen for.
I'd curse the tiny problems, frustrate myself trying to fix them and give up or wait until I got home to browse the Web on my computer.
And that's where it happened. As I installed a useful add-on in my computer’s Firefox Web browser, I had an epiphany: I am in an emotionally abusive relationship with my iPhone!
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But here's the thing. Leaving the relationship conceit aside for a moment, I paid a chunk of change for this thing. I also put up with AT&T. Finally, and most important, not only were certain promises made in breathless ad campaigns (like the tacit promise that the camera wouldn't suck), consumers of technology now have certain expectations vis-a-vis freedom and flexibility.
All of everybody wasn't on the cover of Time for nothing, you know. Some of us know a thing or two about computer phone software 'n junk. Whether Apple likes it or not, the time of crowdsourcing and open source is here, and even those of us who don't know a compiler from an interpreter are getting used to it.
My little chunk of curvy tech is great strictly on its own terms. However, if you want to use the 16 gigs of memory you paid for and the accompanying USB cable as a portable hard drive, you'd better get a Mac to go with it. If you yearn for the MP3 player to play files you drag and drop from your hard drive?
Well ... have you heard of iTunes? It's terrible and restrictive and Apple encourages you to learn to love it. For all their talk of customization and the App Store, Apple sets pretty restrictive boundaries. And you know what else you can't do? Install a good browser.
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