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Pentagon sets sights on public opinion

Money spent on winning hearts and minds at least $4.7 billion this year

Image: Erich Schwab of the Joint Hometown News Service
Erich Schwab works on a radio story at the Pentagon's Joint Hometown News Service in San Antonio, Texas. The Pentagon employs more than 27,000 people to shape public opinion around the world.
Eric Gay / AP
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updated 6:30 p.m. ET Feb. 5, 2009

WASHINGTON - As it fights two wars, the Pentagon is steadily and dramatically increasing the money it spends to win what it calls "the human terrain" of world public opinion. In the process, it is raising concerns of spreading propaganda at home in violation of federal law.

An Associated Press investigation found that over the past five years, the money the military spends on winning hearts and minds at home and abroad has grown by 63 percent, to at least $4.7 billion this year, according to Department of Defense budgets and other documents. That's almost as much as it spent on body armor for troops in Iraq and Afghanistan between 2004 and 2006.

This year, the Pentagon will employ 27,000 people just for recruitment, advertising and public relations — almost as many as the total 30,000-person work force in the State Department.

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"We have such a massive apparatus selling the military to us, it has become hard to ask questions about whether this is too much money or if it's bloated," says Sheldon Rampton, research director for the Committee on Media and Democracy, which tracks the military's media operations. "As the war has become less popular, they have felt they need to respond to that more."

Yet the money spent on media and outreach still comes to only 1 percent of the Pentagon budget, and the military argues it is well-spent on recruitment and the education of foreign and American audiences. Military leaders say that at a time when extremist groups run Web sites and distribute video, information is as important a weapon as tanks and guns.

"We have got to be involved in getting our case out there, telling our side of the story, because believe me, al-Qaida and all of those folks ... that's what they are doing on the Internet and everywhere else," says Rep. Adam Smith, D-Wash., who chairs the Terrorism, Unconventional Threats and Capabilities Subcommittee. "Every time a bomb goes off, they have a story out almost before it explodes, saying that it killed 15 innocent civilians."

Pumping out press releases
On an abandoned Air Force base in San Antonio, Texas, editors for the Joint Hometown News Service point proudly to a dozen clippings on a table as examples of success in getting stories into newspapers.

Image: Joint Hometown News Service
Eric Gay / AP
Clippings of articles published by the Joint Hometown News Service are shown in their San Antonio office.

What readers are not told: Each of these glowing stories was written by Pentagon staff. Under the free service, stories go out with authors' names but not their titles, and do not mention Hometown News anywhere. In 2009, Hometown News plans to put out 5,400 press releases, 3,000 television releases and 1,600 radio interviews, among other work — 50 percent more than in 2007.

The service is just a tiny piece of the Pentagon's rapidly expanding media empire, which is now bigger in size, money and power than many media companies.

In a yearlong investigation, The Associated Press interviewed more than 100 people and scoured more than 100,000 pages of documents in several budgets to tally the money spent to inform, educate and influence the public in the U.S. and abroad. The AP included contracts found through the private FedSources database and requests made under the Freedom of Information Act. Actual spending figures are higher because of money in classified budgets.

The biggest chunk of funds — about $1.6 billion — goes into recruitment and advertising. Another $547 million goes into public affairs, which reaches American audiences. And about $489 million more goes into what is known as psychological operations, which targets foreign audiences.

Staffing across all these areas costs about $2.1 billion, as calculated by the number of full-time employees and the military's average cost per service member. That's double the staffing costs for 2003.

Recruitment and advertising are the only two areas where Congress has authorized the military to influence the American public. Far more controversial is public affairs, because of the prohibition on propaganda to the American public.


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