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Sears faces tough test this holiday season

Storied retailer was already struggling before downturn

Image: Eduardo Galindo at a Sears store
Eduardo Galindo places items in layaway at a Sears store Yonkers, N.Y., last month. Sears reintroduced layaway this year in a bid to improve its business.
Yvonne Hemsey / Getty Images file
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By Allison Linn
Senior writer
msnbc.com
updated 11:06 a.m. ET Dec. 1, 2008

Alison
Allison Linn
Senior writer

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The holiday season is expected to be difficult for most retailers, but it could prove especially tough for one of the nation’s most storied brands: Sears.

Sears, a fixture of American retailing for more than 100 years, had already been struggling to find its niche before the economic downturn began in earnest.

Now, it’s facing the double whammy of a dismal housing market, which is crimping sales of flagship items like appliances, and cash-strapped holiday shoppers looking for the biggest bargains on other discretionary items, like clothes.

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“They’re definitely in a weaker competitive position heading into the holiday season,” said Kim Picciola, a senior retail analyst with Morningstar.

Picciola doesn’t think Sears is in imminent danger of disappearing completely, but she said the chain could be forced to close more stores if it has a particularly weak holiday season.

“It’s going to be an extremely challenging (season) for all retailers selling discretionary goods, and I think for them in particular given that they’re just so much further behind the competition,” she said.

What’s more, some analysts worry that they aren’t seeing a clear plan for Sears to turn its fortunes around.

“The company is non-sustainable as it's currently performing,” said Howard Davidowitz, chairman of the national retail consulting firm Davidowitz & Associates, citing Sears’ recent performance and continued loss of market share.

“If that continues, Sears is gone,” he said.

Sears Holding Corp., the parent company of Sears and Kmart, will give investors a taste of where things might be headed when it reports quarterly earnings Tuesday. Shares in the holding company have fallen more than 60 percent over the past year.

For many Americans, the Sears name evokes nostalgic memories of thick catalogs selling everything from violins to sewing machines, as well as large stores filled with gleaming rows of appliances.

The company traces its roots to a railway station agent named Richard Sears, who in 1886 received an unwanted shipment of watches and decided to sell them himself.
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Eventually, the company expanded into a successful mail order company, targeting rural residents and offering an alternative to the local general store.

Turning to a more urban shopper, Sears opened its first retail store in 1925, and had soon made a name for itself with appliance sales and service, as well as tools.

The retailer has had a more difficult time keeping up with the modern competitive landscape, however. Sears now faces stiff competition from all sides, including home improvement chains such as Lowe’s and Home Depot and department stores such as JCPenney and Kohl’s.

In 2004, Sears joined forces with Kmart, another retailer that had been so troubled by the competitive landscape it had been forced to file for bankruptcy protection just two years earlier. The combined company, Sears Holdings Corp., also includes The Great Indoors, Lands' End and Orchard Supply Hardware.

Both Sears and Kmart have suffered in the current economic malaise. Goldman Sachs analyst Adrienne Shapira, who has a “sell” rating on the holding company’s stock, noted in a recent research note that “Sears is in the eye of today’s consumer spending storm.”

Sears Holdings has acknowledged that it has struggled as the company has weakened and competition has intensified. For the quarter ended August 2, the company reported a 6.7 percent drop in same-stores sales for its domestic Sears stores. The measure of sales at stores open at least a year is considered a key gauge of how well a retailer is faring.

Going into the holiday season, Sears spokesman Tom Aiello said the retailer is hoping to show customers that it “can’t be too big to not listen to customers.”


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