Skip navigation

It's official! Comcast caps Internet use

Beginning Oct. 1, users will be allowed 250 gigabytes of traffic per month

  Tech Holiday Gift Guide  
  More
Holiday Retail
10 iPhone apps for the holidays that sparkle
The holidays are stressful, but an iPhone or iPod Touch can help. These 10 apps, pulled from PC World's expansive iPhone App Guide can help you get the most out of the holiday season.

  Real Women’s Guide to Technology

An MSN special that focuses on consumer technologies that can benefit women.

Tech and gadgets videos
Fight off the Nazis in 'The Saboteur'
'The Saboteur' is a stylized shooter set in Nazi occupied Paris in the 1940's. Msnbc.com's video game reporter Todd Kenreck takes a closer look at the game's unique style.

Video
Tech Watch
The latest in technology and entertainment news.
  Auto Tech

A better economy may lure buyers, but these trends could seal the deal.

Go to Auto Tech

updated 7:48 p.m. ET Aug. 28, 2008

NEW YORK - Comcast Corp., the nation's second-largest Internet service provider, Thursday said it would set an official limit on the amount of data subscribers can download and upload each month.

On Oct. 1, the cable company will update its user agreement to say that users will be allowed 250 gigabytes of traffic per month, the company announced on its Web site.

Comcast has already reserved the right to cut off subscribers who use too much bandwidth each month, without specifying exactly what constitutes excessive use.

Story continues below ↓
advertisement | your ad here

"We've listened to feedback from our customers who asked that we provide a specific threshold for data usage and this would help them understand the amount of usage that would qualify as excessive," the company said in a statement on its Web site.

Customers who go over the limit are contacted by the company and asked to curb their usage.

"We know from experience the vast majority of customers we ask to curb usage do so voluntarily," the company said.

Comcast floated the idea of a 250 gigabyte cap in May and mentioned then that it might charge users $15 for every 10 gigabytes they go over, but the fee was missing in Thursday's announcement.

Curbing the top users is necessary to keep the network fast and responsive for other users, Comcast has said.

Comcast stressed that the bandwidth cap is far above the median monthly usage of its customers, which 2 to 3 gigabytes.

Very few subscribers use more than 250 gigabytes, it said.

The cap is also above those of some other ISPs. Cox Communications' monthly caps vary from 5 gigabytes to 75 gigabytes depending the subscriber's plan. Time Warner Cable Inc. is testing caps between 5 gigabytes and 40 gigabytes in one market. Frontier Communications Co., a phone company, plans to start charging extra for use of more than 5 gigabytes per month.

Copyright 2008 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

Resource guide