A Dateline hidden camera investigation sees what insurance agents say -- and what they don't -- when they think they are alone with a senior
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‘Be very careful’ Minnesota Attorney General Lori Swanson warns seniors to watch out for the deceptive practices of some insurance salesmen Dateline NBC |
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For more information on annuities: Minnesota Attorney General Lori Swanson wants you to know your legal rights Alabama Securities Commission Director Joe Borg's Senate testimony on "Advising Seniors About Their Money: Who Is Qualified - and Who Is Not?" Joe Borg & his team give you tips on "Talking to Your Parents About Senior Investment Fraud How susceptible are you to being duped? Take the "Investment fraud awareness quiz" (NASAA-CSA) |
This story originally aired Dateline NBC on April 13, 2008. Hidden camera dialogue is in italics.
In an effort to get a slice of that pie, some independent insurance agents, representing big insurance companies, are selling a relatively new kind of investment to people like Leo Stulen.
Leo Stulen: Here, you know, they're selling something to somebody who's got one foot in the grave and the other one on a banana peel.
When he was 72 years old, Leo bought something called an "equity indexed annuity." It's a legitimate investment for some people, and sales have soared because insurance companies market them as a safe place to put your money.
What are they? They're called "indexed" because they're tied, in part, to the stock market. If stocks go up, you gain some.
But the best part is if stocks go down, the insurance company guarantees you won't lose.
Leo Stulen: It would never get lower than what it was right then.
Chris Hansen: You could never lose money?
Leo Stulen: Never lose.
And they're called "annuities" because they're really insurance contracts. You pay a premium and the insurance company promises to make payments to you in the future.
But there are two important things Leo Stulen says he wasn't told, things that some experts say make this a horrible investment for many seniors.
First, the annuity would lock up most of his money for more than a decade, which is longer than he might live.
And, what's worse, if he needed to withdraw his cash early, he would pay stiff surrender penalties.
And that's exactly what happened when his wife had a medical emergency.
Leo Stulen: They say, “Well, if you draw it out early it's a substantial penalty.” And I say, “Oh.” We got took.
At the time, Leo Stulen had about $40,000 in the annuity -- his entire life savings. And because of the surrender penalty, he lost 15 percent of it, or $6,000. He got back less money than he put in.
He says the loss forced him to sell his home.
Leo Stulen: There's times where -- what are we going to buy? Pills or food? Because we were short of money.
He's not the only senior who's heard the pitch.
Click for related content |
Dateline is about to show how some insurance agents can take advantage of you.
Join us in a ground-breaking hidden-camera investigation, as we go behind the scenes to uncover the techniques they use: inside sales meetings -- where we catch the questionable pitches; inside training sessions -- where we discover agents being taught to scare seniors; and, finally, inside senior's homes to reveal the tricks some agents use to puff their credentials to make a sale.
You're about to see what happens when we catch them in the act.
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