‘What Men Don’t Tell Women About Business’

From Chapter 8: Stranded: Making Excuses

Have you ever had something go sideways and shared with others why you think it went wrong? Have you felt that you owed someone an explanation for what happened? As soon as you offer an excuse, you have basically put yourself at the will of whomever you are making the excuse to. It is now up to them to pass judgment on if your reason is worthy. Men look at each other and roll their eyes when women break out into an excuse for something that has happened. Because we are goal driven, we don’t care about what gets in the way of the goal. You either did something or you didn’t. We don’t care about why it didn’t happen; we are interested in when it is going to happen and how you are going to make it happen. Let me give you “Chris’s notes” on excuses.

No one cares
When you give an excuse you see it as offering an explanation, which means you are discussing process, which we don’t care about. Now it seems like you are content to waste more time by trying to explain why you weren’t able to do something. Rather than spending time making excuses, look for a way to get it done and do it. Excuses are just another way to waste time.

Giving up your power
When you make an excuse, you open up your actions to criticism. The excuse gets analyzed by everyone who hears it, and they determine if your reason for not getting something done is reasonable. This totally undermines your power as a professional because you are allowing others to make a judgment on your actions. It does not matter what they think. Let me use an example to illustrate the point. Stacy was late for her board meeting due to an unforeseen family  issue. She arrived to the board meeting 15 minutes late, and the chairperson had to rearrange the agenda to account for her tardiness. She is one of three women on a board of 15. This was her approach when she walked in:

“Hi everyone, sorry I’m late. My daughter was up sick last night, and her school doesn’t let kids come to school if they aren’t feeling well so I had to wrangle up childcare. By the time I caught a cab it was already 9 AM. Sorry about that.”

When Stacy presented this to the group, the women nodded their heads. They understood challenges involved in balancing family and professional lives. The men, on the other hand, were thinking:

• “Why are you wasting more time with that stupid explanation?”
• “I don’t care. I don’t care. I don’t care. Just sit down so we can continue.”
• “Don’t trust Stacy with responsibility, she’ll blow it if her kid gets sick!”
• “Why wouldn’t you have childcare set up before you need it?”
• “Can we just get on with this?”
• “Pathetic.”

Stacy has opened herself up to criticism on her ability, or lack thereof, to manage her personal and professional lives. She thinks it has given them information to understand what her challenges were, but what she has really done is given them just enough information to make a judgment on her actions. Stacy has given her power up to the room.

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