American Air offers faster flight information

updated 6:43 p.m. ET Nov. 7, 2007

FORT WORTH, Texas - American Airlines said Wednesday its customers will be able to dial up faster access to their flight information through a new telephone program.

Customers who register for the "Remember Me" program can call the airline from the cell phone they used to sign up to get a speedier path to information about their upcoming flight, the company said.

The service is based on a system called Tellme, owned by Microsoft Corp. "Remember Me" works by recognizing the caller's phone number and retrieving information about that account, according to a Microsoft spokeswoman.

Other companies use the system for voice-directed bill-paying and other functions, according to the spokeswoman.

American executives said the new system would be faster than going through the current menu on the airline's flight-information number.

AMR Corp. owns American Airlines.

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