Hotmail
American Air offers faster flight information
Program recognizes caller's phone number, bypasses system's menu choices
FORT WORTH, Texas - American Airlines said Wednesday its customers will be able to dial up faster access to their flight information through a new telephone program.
Customers who register for the "Remember Me" program can call the airline from the cell phone they used to sign up to get a speedier path to information about their upcoming flight, the company said.
The service is based on a system called Tellme, owned by Microsoft Corp. "Remember Me" works by recognizing the caller's phone number and retrieving information about that account, according to a Microsoft spokeswoman.
Other companies use the system for voice-directed bill-paying and other functions, according to the spokeswoman.
American executives said the new system would be faster than going through the current menu on the airline's flight-information number.
AMR Corp. owns American Airlines.
- Discuss Story On Newsvine
-
Rate Story:
View popularLowHigh - Instant Message
MORE FROM NEWS |
 News Section Front |
| Add News headlines to your news reader: |
Resource guide