American Air offers faster flight information

updated 6:43 p.m. ET Nov. 7, 2007

FORT WORTH, Texas - American Airlines said Wednesday its customers will be able to dial up faster access to their flight information through a new telephone program.

Customers who register for the "Remember Me" program can call the airline from the cell phone they used to sign up to get a speedier path to information about their upcoming flight, the company said.

The service is based on a system called Tellme, owned by Microsoft Corp. "Remember Me" works by recognizing the caller's phone number and retrieving information about that account, according to a Microsoft spokeswoman.

Other companies use the system for voice-directed bill-paying and other functions, according to the spokeswoman.

American executives said the new system would be faster than going through the current menu on the airline's flight-information number.

AMR Corp. owns American Airlines.

Don't miss these Travel stories from msnbc.com Beyonce talking Vegas shows |   What’s new? When to dress up, when to go casual overseas Think before you talk when visiting these places Southwest doesn’t see business-travel rebound TSA workers put on leave over Web posting

MORE FROM NEWS

News Section Front

5 TSA workers put on leave over online posting Air security document posted in error on Net Airlines’ on-time performance falters FAA examines communications reliability Jet makes unscheduled landing in Montana Grenada’s tourism chief suspended over flight snub Woman sues Northwest over knee injury Northwest pilots blame air traffic controllers FBI investigating missing cruise ship chef Early arrival: Baby born at 30,000 feet News Section Front   Add News headlines to your news reader: