7 lessons learned from the summer of 2007
Record delays, high gas prices, other variables made season a tough one
![]() | Flight delays created headaches for thousands of air travelers this summer. |
Frank Franklin Ii / AP |
Or was it? Well, no.
Despite what you may have read, heard or seen on TV, the summer of 2007 was pretty average for travelers. That’s according to an online poll of more than 100 readers that I ran last week, and a bigger survey of travelers released at the end of August by insurance company Access America.
One in ten respondents to my poll described the summer as “better than average,” and 54 percent said it had been “average.” About two in ten readers though it was worse than average. And get this: five percent even called it the “best ever.”
No one should be shocked by these results. We journalists are fixated on anything that flies: big jets, executive jets and private planes. And for air travelers, it’s been a rough couple of months. But factor in cars — which is how most of us get around — trains and other mass transit, plus hotels, and you get … average.
Even though it was a so-so summer, it was also pretty memorable in other respects. Here are seven takeaways from the busy travel season:
Always apply for your passport early. On Jan. 23, the U.S. government began requiring citizens of the United States, Canada, Mexico, and Bermuda to present a passport to enter the United States when arriving by air from any part of the western hemisphere.
Suddenly, everyone wanted a passport. Result: a massive backlog of applications and months-long delays. At its worst, during late May and early June, dozens of despondent travelers were contacting me every day for help with their paperwork. Thousands of vacations were postponed or canceled, even after the State Department eased its rules.
Lesson learned: This might be a good time to get that passport for your 2008 vacation.
Air travel isn’t as bad as they say. It’s probably worse. You’ve seen the stories about how this is supposedly the worst summer for air travel since the Wright Brothers took to the skies. Don’t believe everything you read. In some respects, it’s one of the best summers. Fares are low and the industry’s safety record is excellent.
But when it comes to delays, cancellations and customer service, it’s been awful. The worst summer ever? No. If you take a hard look at the numbers, whether they’re released by the government or Flightstats.com, a far more troubling trend emerges. This is shaping up to be the worst year for commercial air travel. Ever.
Lesson learned: Next summer, drive.
The grass isn’t greener over there — especially if “over there” is Europe. Your mama was right when she told you the grass wasn’t greener over there. Or was it your kindergarten teacher who said that? Anyone who thought they could escape to Europe was sorely mistaken this summer. The dollar hit a 120-day high of 1.38 against the euro on July 20, at the height of tourist season. European airlines lost luggage at a record-setting pace in June, with 19 of every 1,000 bags “delayed,” according to the Association of European Airlines. And if that’s not enough, I have just one word for you: Heathrow.
Lesson learned: On second thought, maybe we don’t have it so bad after all.
The roads may be safer than ever, but mind the bridges. This summer, we learned that the nation’s highways have never been safer. The Transportation Department reported the lowest highway fatality rate ever recorded in 2006 and the largest drop in total deaths in 15 years. That came as welcome news to summer travelers, most of whom get to their vacations by car.
But then the I-35W bridge over the Mississippi collapsed in Minneapolis Aug. 1 and the safety statistics didn’t seem relevant — particularly to the motorists who survived and the families of those who didn’t.
Lesson learned: Travel is risky, no matter how you get there.
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