Competitors chart fierce challenge to MapQuest

updated 4:32 p.m. ET Nov. 27, 2005

DENVER - Initially, the great thing about Internet mapping programs was their swiftness and ease for obtaining directions, printing them and driving the course you plotted.

Now those Web maps can travel with you, too. And get updated on the road. And, on some wireless handhelds, show you exactly where you are and if, say, an Ethiopian restaurant is anywhere near.

MapQuest Inc., acquired by America Online Inc. in 2000, was the first mover and remains tops in Internet cartography as it heads toward the 10th anniversary of its Web site in February.

“As Google is to search, MapQuest has been to mapping and driving directions,” said Greg Sterling of The Kelsey Group, which researches electronic directories and local media.

But a bevy of deep-pocketed competitors threatens.

“Google, Yahoo and MSN are certainly on (its) heels,” Sterling said. “MapQuest is in danger if (it doesn’t) continue to innovate.”

Of all people going to mapping sites, 71 percent visited MapQuest.com in September, roughly even from a year ago, according to comScore Media Metrix. Yahoo Inc. drew 32 percent, also about the same as last year, while new arrival Google Inc. had a 25 percent share. (The numbers do not add up to 100 percent because some people visit multiple sites.)

“We’re the market leader for a reason,” said Tommy McGloin, MapQuest’s general manager. “We’re paying really close attention to what people want.”

Yet with Internet and wireless technologies altering the competitive landscape at warp speed, a marriage of mapping and online search is convulsing the field even as it spurs exciting new applications.

Online mapping is red hot
While the number of U.S. Internet users has grown 7 percent in the last year, the number going to mapping sites leaped 33 percent to 51.3 million, according to comScore.

After Hurricane Katrina, Houston Astrodome officials turned to MapQuest to help survivors find their way around town. MapQuest also offered an application for pet rescuers using dogdetective.com to map locations of stranded animals, and it worked with floodsource.com to help people see whether their homes were in flood zones.

But when Jonathan Mendez, a 24-year-old software engineer, wanted to help people affected by Hurricane Katrina, he used maps and satellite photos from Google. He and a friend created scipionus.com, where people could tag Google maps with messages on how friends and neighborhoods were doing after the storm. (MapQuest does not make publicly available, as Google does, the software hooks that allow such projects).

Meanwhile, MSN Virtual Earth from Microsoft Corp. was teaming with MSNBC to offer maps with before-and-after aerial images of the Gulf Coast clear enough to make out front porches and power lines. (MSNBC is a Microsoft-NBC joint venture.)

MapQuest had once offered satellite images, but scrapped them after executives deemed them fun but not that useful.

That decision was challenged by the satellite-eye view products introduced this year in Virtual Earth and Google Earth.

MORE FROM TECH AND GADGETS

Tech and gadgets Section Front

Cosmic Log: The wired White House Puppy Cam wranglers: 'No, you can't have one' eHarmony agrees to provide same-sex matches Google empowers users to edit search results Cyberscams befriend social networks European history, culture and art goes digital New BlackBerry is good iPhone challenger When you don't want to be Facebook friends Microsoft lets Zune subscribers keep tunes 'Fake Steve' stops blogging as 'Real Dan' Tech and gadgets Section Front   Add Tech and gadgets headlines to your news reader: